FAQ

FAQ: Aly Clark Author

How do I download my digital books onto my device?

You’ll receive an email from BookFunnel with the link to your book! All you have to do is follow the prompts and download the format of your choice. If you have questions or difficulties loading your file onto your e-reader device, contact BookFunnel support by replying to their email.

What is BookFunnel and why do you use it for digital book file delivery?

BookFunnel is a wonderful service that allows authors to deliver their e-book files to readers like you! They have a great app if you don’t have an e-reader app of choice, and their customer support is phenomenal. I use it for my file delivery because they do a much better job at technical support than me. ;)

When will I receive my paperback book?

Shipping times from my supplier vary by country/state, but typically range from 2-10 business days. If you haven’t received your book after two weeks, please contact me and I’ll look into it ASAP!

How long does it take to ship signed paperback books?

Add 1-3 days to the typical ship time for paperbacks to give me plenty of time to sign, package, and ship your book! If your signed paperback is back-ordered, I won’t be able to fulfill your order until I have the books in hand. Don’t worry—I’ll keep you updated on order status via email!

How does a pre-order work? When will I get my book files?

A pre-order is when a customer (you!) purchases a book before it’s officially published. You won’t receive the book you’ve paid for until the publication date listed in the product description. For digital pre-orders, delivery will be fulfilled on Launch Day by BookFunnel. For print books, it may take an extra few days past Launch Day to get your book to you (though I will do my best to get your book orders placed at least a week before Launch Day!).

 

FAQ: Monarch Designs

How long will it take to deliver my pre-made book cover?

Allow 1-3 business days for me to change the typography on the cover to match your details, save your final cover files, and send them to you via email!

How long will it take to deliver my custom book cover?

I want to be sure you absolutely LOVE your new cover! Allow 3-4 weeks of collaboration to ensure a perfect custom design!

What are considered “major changes” to a cover? How many of them are allowed?

I allow up to THREE (3) major changes during the process of creating a custom book cover for you. This is to ensure that the design process stays tightly focused and that the project is completed within the 4-week timeframe I allot.

Major changes Include:

-Changing the model(s) after the first 2 weeks of collaboration

-Requesting more models than indicated on the design brief

-Requesting major cosmetic changes to a model or to the background images after the first 2 weeks of collaboration (including skin tone, hair color, clothing, background buildings/sky/landscape)

-Requesting a typography change after the first 3 weeks of collaboration

-Requesting a completely new concept after the first week of collaboration

What are paperback cover templates and where do I generate them?

Note: You do not have to give me a template! All you need are your final page count and desired trim size. 

Paperback cover templates are provided by print-on-demand services such as KDP (Amazon) or IngramSpark. As long as you have your final page count and the desired trim size of your book (6” x 9”, 5.5” by 8.5”, etc.), you can create and download a template for me to use to create your paperback wrap.

Use these links to find the template generators: KDP, Ingram Spark.

If your desired print-on-demand service isn’t listed, you can run a Google search for “cover template generator” and put in the name of the service you’d like to use.

 

Last updated December 20, 2023